PRIVACY POLICY

Updated 05/27/2018

It is of the utmost importance to Cerulean Orchid to keep your privacy intact and your information safe.

Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. We will share at the top of the Privacy Policy page the date of the most recent update. We encourage you to review the privacy policy whenever you visit the site to stay updated on our policies.

Collection of Information

We collect personally identifiable information, like names, billing and shipping addresses, email addresses, payment information, date of birth, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request such as fulfill an order, respond to a customer support inquiry, or subscribe a visitor to our newsletter. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to our newsletter.

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Information Collected Automatically

When you access our Site, we may automatically collect information about you, including:

Log Information: We collect log information about your use of the Services, including your Internet Protocol (“IP”) address, web request, access times, pages viewed, web browser, links clicked and the page you visited before navigating to the Services.

Mobile Device Information: We collect information about the mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, mobile network information and information about your use of our mobile applications.

Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services/Site and your experience, see which areas and features of our Site are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies, and how to disable them, please see “Your Choices” below.

Use of Information

We may use information about you for various purposes, including:

  • Provide, maintain, improve and promote our products and services;
  • Provide and deliver the information, products and services you request, process transactions and send you related information, including confirmations and receipts;
  • Send you technical notices, updates, security alerts, and support and administrative messages;
  • Respond to your comments, questions and requests, and provide customer service;
  • Communicate with you about products, services, surveys, offers, promotions, rewards and events offered by Cerulean Orchid and others, and provide news and information we think will be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with our Services/Site;
  • Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
  • Facilitate contests, sweepstakes and promotions, and process and deliver entries and rewards;
  • Link or combine with information we get from others to help understand your needs and provide you with better service; and
  • Carry out any other purpose for which the information was collected.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With vendors, consultants and other service providers who need access to such information to carry out work or perform services on our behalf;
  • When you participate in the interactive areas of our Service/Site (e.g. blog commenting), certain information you provide may be displayed to other users, such as your name, photo, comments and other information you choose to provide;
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Cerulean Orchid or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company; and
  • With your consent or at your direction.

Social Sharing Features

We may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Site with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features. You can find a list of the entities we use in the "Third-Party Cookies and Similar Technologies Used on the Site" section below.

Third-Party Cookies and Similar Technologies Used on the Site

We use some third-party software to help manage our website, promote our business, process payments, and create amazing newsletters for you. We may also collect information about you when you post content to our pages/feeds on thrid-party social media sites. We encourage you to review their policies and terms and have provided you with links to their sites below. Currently our site uses these primary third-party cookies and technologies:

Facebook: https://www.facebook.com/policies/cookies/
Purpose: Social Widget, Advertising, Analytics

Google Analytics: https://policies.google.com/technologies/cookies
Purpose: Advertising, Website Analytics

Instagram: https://help.instagram.com/155833707900388
Purpose: Social Widget, Advertising, Analytics

MailChimp: https://mailchimp.com/legal/cookies/
Purpose: Advertising, Newsletter

PayPal: https://www.paypal.com/us/webapps/mpp/ua/privacy-full
Purpose: Payment Processing and Order Fulfillment

Pinterest: https://policy.pinterest.com/en/cookies
Purpose: Social Widget, Advertising

Squarespace: https://www.squarespace.com/privacy/
Purpose: Website Host, Website Analytics, Order Fulfillment

Stripe: https://stripe.com/us/privacy
Purpose: Payment Processing and Order Fulfillment

XERO: https://www.xero.com/us/about/terms/privacy/
Purpose: Payment Processing and Fulfillment, Accounting

Children Under the Age of 13

We do not knowingly collect personal information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this site.

Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Your Choices

Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability or functionality of our Services.

Promotional Communications/Newsletter: You may opt out of receiving promotional communications from us by following the instructions in those communications or by sending an email to admin@ceruleanorchid.com. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Note: The privacy practices set forth in this privacy policy are for this website only. If you follow a link to another website, please review the privacy policies posted as their policies may vary.

If you have any questions, concerns, or comments about our privacy policy you may contact Cerulean Orchid using the contact form on our website.